Presentations

Tuesday, May 22

 

8:30-10:00 am

Client Compliance – Dr. Chris Pachel

Every animal comes with at least one family member who will be responsible for implementing recommendations. For better or for worse, achieving a successful outcome through training and behavior modification is about so much more than training the animal! The “human element” side of behavior modification requires a person to recognize, navigate, and accommodate the patterns that affect the client’s ability to implement the plan that is given.

This talk will explore many of those barriers to success using a case-based format that will challenge you to think about problems in new ways. Specific topics will include navigating issues of anthropomorphism and anthropocentrism, identifying client strengths rather than faults, evaluating the physical environment for obstacles to success, and responding appropriately to sensitive information that is shared by clients. Attendees will learn to recognize communication patterns, partner more effectively with their clients, develop dialogues for navigating common situations, empower clients to implement recommendations, and ultimately be more successful in their business.

Dog to Human Aggression – Applied Behavior Modification – Michael Shikashio

Dog aggression can be one of the most common behavior problems that dog trainers, behavior consultants, and veterinarians are tasked with finding solutions for their clients. Michael Shikashio, CDBC, will present the techniques, tools, and behavior modification strategies that he incorporates for dog to dog aggression cases.

10:15-11:45

Getting the Right Information: Intake Information and What It Means – Dr. Chris Pachel

Taking a thorough history is critical to making an accurate behavioral assessment. This process can be time consuming, especially if you’re not sure which information is relevant, or how to gather that information efficiently.  This session will focus on tools, strategies, and techniques for getting the information you need in the time you have.  Opportunity for video review of actual cases, both canine and feline, will also be included in this session.

Dog to Human Aggression – Applied Behavior Modification – Michael Shikashio (continued)

Dog aggression can be one of the most common behavior problems that dog trainers, behavior consultants, and veterinarians are tasked with finding solutions for their clients. Michael Shikashio, CDBC, will present the techniques, tools, and behavior modification strategies that he incorporates for dog to dog aggression cases.

1:15 – 2:45

Beyond Training: Key Considerations in Puppy Education – Helen Zulch

Over the first few months of their lives, puppies undergo very rapid physical and behavioural development. There is a large body of literature which gives us an insight as to when and how we may be able to influence behavioural development to reduce the risk of behaviour problems developing and to increase the wellbeing and quality of life of dogs and their families. This talk will examine some key aspects of the literature to see what it can tell us with regard to how we should approach puppy raising, as well as what we can do when things don’t go according to plan. The talk will examine some of the pre-weaning literature (when pups are still with their breeder) as well as the post weaning phase (those first few key months in their new homes) and aims to take a holistic approach considering the pup’s wider environment and education, beyond the training class.

Aggression and Behaviour Case Studies – Dr. Chris Pachel and Michael Shikashio

Huge news! For the first time ever, Dr. Chris Pachel and Michael Shikashio will be presenting in tandem on Tuesday afternoon. Together and separately in the same track, they’ll share strategies for client compliance, history-taking, and case studies on dog behaviour and aggression.

2:45 – 4:15

Every Day ABA – Adria Karlsson

A guide to using applied behavior analysis in actual client practice. How is ABA effectively used from start to finish.

Aggression and Behaviour Case Studies – Dr. Chris Pachel and Michael Shikashio (continued)

4:30-5:30

Environmental Challenges: Rescue Dogs and Behaviour Problems that Ensure – Steve Goward

We will talk about the various challenges faced by those working and volunteering in rescue kennels and the many difficulties experienced by the dogs entering these challenging environments. I will look to summarise stress and identify common stressors within the kennel environment. In my role as Dogs Trust’s Behaviour Development Manager I am very aware of the importance of good behaviour knowledge for those working alongside our dogs during these difficult circumstances and how upskilling those that handle the dogs each day can dramatically impact on the welfare of the dogs housed in kennels. We will explore the emotions experienced by the dogs and look at how these might shape certain behaviours. I employ a back to basics approach when visiting any shelter to ensure the maintenance behaviours of the dogs in their care are optimised within the restrictions of their environment. We couldn’t talk about all the causative effects without at least giving some time to consider options on how to reduce the negative impact on dogs entering our kennels, so we will look at some of the methods we have employed over the years to help our dogs on their journey through our organisation, including; environmental enrichment, appropriate veterinary care, behaviour modification plans, staff and volunteer training, kennel design and foster care possibilities.

Writing Workshop for Horse, Dog, and Other Species’ Behaviour Consultants and Trainers – Nancy Tucker 

5:45-7:00

Genetics – Dr. Elinor Karlsson

An informal discussion  – with cocktails and a game or two! – of the basics of genetics and animal behavior. How is the study of genetics used to learn more about animal behavior issues, and how can that relate to human medicine and study?

 

Wednesday, May 23

 

8:30-10:00

Play as Learning, Learning as Play – Kay Laurence

Nature has pre-designed an extremely efficient classroom for all types learners under the subject of “play”. Dogs move into this classroom with ease and often within seconds of first contact but frequently leave behind the most important players: their people.

Through using teaching games, we can introduce people to the power of consequences, how learning is shaped, cue selection, risk analysis and self-discipline that ensures safety and enjoyment for both players. These are critical skills for learning how to live successfully with dogs.

An adaptable range of games can develop an understanding of their dog’s behaviour that can be explored on the job. Once this classroom is open for learning the learning becomes self-driven and often resolve many of the perceived issues that arise from mismanagement or misunderstanding.

Recognising Pain in Horses – Dr. Amber Batson

This session will look at common causes of pain in the domestic horse, how pain contributes to behavioural problems in a multitude of ways and how treatment of pain not only can prevent and help resolve behaviour issues but how consideration of equine behaviour is essential for best pain management also.

10:20-12:00

Reducing Errors: The Rat is Never Wrong – Dr. Susan Friedman

We all know the saying, “We learn from our mistakes.” But, mistakes resulting from poorly designed training can be costly: Learners practice errors, which can make correct responding less likely, and learners can become frustrated as a result of the low rate of reinforcement. In this presentation, the basic elements of designing an errorless learning environment, and considerations for using errors to improve your training plans, will be discussed.

10:20-11:05

Equine Behaviour: The Human Element – Suzanne Rogers

If the client doesn’t act on our recommendations, the opportunity to improve life for the animal and their owner is missed. It is often not what we say, but how we say it, that makes all the difference in building rapport with clients and achieving a successful outcome. If we apply the science of human behaviour and psychology in our consultations we can avoid the typical ‘traps’ it is easy to fall into and ensure we are as effective as we can be as professionals. This session will explore ten key principles of human behaviour change that we can apply to our work.

Creating a Training Plan that Never Fails – Ben Hart

This talk will discuss successive approximation and in particular the use of a written shaping plan to help with compliance and confidence of equine owners, why owners don’t write them, why they should, and how they can be used to help the owner on their developing journey, though continuous adaption and upgrade.

1:15-2:45

“How Should I Say This?”  Handle sticky situations with clients in writing – with confidence! – Nancy Tucker

Communicating in writing can be tricky, and things can quickly snowball into sticky situations that are stressful and not always good for business.

Leave the workshop with skills, templates, and scripts that will allow you to communicate effectively, concisely, and with confidence. When things get heated and the stress is on, you’ll know exactly how to respond – and help your business in the process.

Easily handle uncomfortable issues:

  • How do I get an evasive client to settle his bill?
  • How do I establish boundaries with a client who calls or texts me several times a day?
  • How do I handle an irrationally dissatisfied client who’s demanding a refund they’re not entitled to?
  • How do I tell this client they should wear trousers to class?

Business writing is a skill, and communicating in writing in an emotionally-laced industry like ours is a specialized skill.

No more:

  • Stressing over having to deal with confrontation with a client in writing
  • Feeling guilty about the policies you want to establish for your business.

All of this, delivered with large doses of humour!

1:15-2:45

The Learning Planet – Dr. Susan Friedman

Of all the many wonders of planet Earth, perhaps the most wondrous of all is the flexibility of all its life forms. The focus of this presentation is the extent to which earth’s inhabitants change their behavior based on experience, specifically consequences. This makes the blue planet truly the Learning Planet, a label that applies not only to animal behavior, but also genes, neurons, and even plant species.

2:45-3:45

Horse Case Studies – Dr. Amber Batson

This session will look at three case studies covering quite different aspects of equine behaviour with some detail provided on the type of problem, the diagnosis and how management of the individual as well as any new learning is all part of the most successful resolution.

3:00-4:00

Speaker Roundtable

4:20-6:00

Dog Behaviour Cases – Dr. Amber Batson

This session will look at three case studies covering quite different aspects of canine behaviour with some detail provided on the type of problem, the diagnosis and how management of the individual as well as any new learning is all part of the most successful resolution.

Understanding Horses: Principles Underlying Equine Behaviour – Dr. Rachel Casey

Dealing with problemmatic horse behaviour can be particularly challenging – not only are horses large and potentially dangerous to handle, they are also used for a range of functions with some activities making high demands on them  both physically and emotionally. Horses are also widely misunderstood, with outdated cultural attitudes and behavioural hypotheses being well-embedded in the horse owning and breeding communities.This presentation covers the scientific principles behind equine ethology, cognition and learning which inform the modern approaches to equine training and behavioural rehabilitation.